Help Center
Choose what you need. Or write to us: we reply by email.
Billing and subscriptions
What is the difference between Free, Plus and Pro?
Free has full household control: transactions, bills, cards, calendar and monthly and yearly reports. Plus adds a report for any period (1 to 24 months) and adjustable simulator scenarios, with no ads. Pro has everything in Plus and lets you manage home and businesses in the same app, with cost centers.
How do I update the subscription card?
Open Settings → My plan → Manage subscription. The card is changed on Stripe’s secure page. Meu Gasto never sees or stores card details.
How do I cancel the subscription?
Open Settings → My plan → Cancel subscription and confirm. There is no fee. The plan stays active until the end of the paid month and no data is deleted.
How do I withdraw a purchase?
Within 7 days of subscribing, open Settings → My plan → Withdraw purchase (7 days). The subscription ends immediately and the amount paid is refunded to the same card. You can also write to support.
Sign-in problems
I forgot my password. What now?
On the sign-in screen, tap “Forgot my password” and enter your email. You will receive a link to create a new password. The link is valid for 1 hour.
I cannot sign in to my account.
Check that the email is typed correctly and that Caps Lock is off. If it still fails, use “Forgot my password”. Still stuck? Write to support below.
Frequently asked questions
How do I record an expense?
Tap the + (Add) button, choose “Expense”, type the amount, pick the category and the account or card, and tap Save. Done.
Is Meu Gasto really free?
Yes. Transactions, bills, cards, budgets and reports are free. In the future the public website may show discreet ads — never inside your financial area and never using your data.
Do I need to connect my bank?
No. You record what matters, your way. We never ask for bank passwords.
Does it work on iPhone and Android?
Yes. Open meugasto.com in your browser and add it to your home screen to use it as an app.
Can my family use it together?
Yes. Invite by email: each person has their own login and everyone sees the same family data, synced instantly.
Does it support other currencies?
Yes. Each account has its own currency and the family picks a main currency. Amounts in different currencies are never added up without an explicit conversion.
Contact support
Tell us what happened. We reply to the email you provide.
Do not send passwords, access codes, card numbers or bank details. We never ask for them.
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